Jobs

Product Team Consultant

Job Description/Duties


If you have meticulous attention to detail, we have the right position for you.

A unique opportunity to join an exciting Product and Compliance team responsible for turning technical requirements into reality!

• Reporting bugs to be fixed
• Quality assurance of software versions prior to release
• Assisting with technical and compliance audits
• Writing detailed development request documents
• Performing quality assurance to ensure that the quality of deliverables meet expectations

Required Skills

  • Experience in a company developing online products
  • Firm understanding of all the different operating systems, devices and browsers
  • Ability to problem solve and multitask
  • Computer literate. Excellent knowledge of Excel and MS Word
  • Graduate of an IT/Business institution or other related field will be considered an advantage
  • Ability to prioritizes and organizes own work to meet deadlines
  • Fast learner who is passionate and takes initiative for self-improvement and personal development
  • Excellent command of English language
  • Strong communication and presentation skills

To apply for this vacancy, please send your CV to [email protected].
Please note that due to high volumes of application received only shortlisted applicants will be responded to.

Customer Support Representatives

Job Description/Duties

•Responding to client account queries via Email, Telephone Calls and Chat in a polite and professional manner.
•Further training is provided by the company.
The company offers an excellent work environment and attractive salary package, with a good base salary and incentives, depending on qualifications and experience.

Required Skills

  • Fluency in of one of the following languages: German or any Scandinavian language.
  • Customer care skills (with experience) and abilities with fluency in the above languages is a must.
  • Computer/internet skills.
  • Good communications/public relations skills.
  • Prior experience in customer service considered an advantage.
  • Ability to work shifts.
  • Ability to work both alone and as part of a team essential.

To apply for this vacancy, please send your CV to [email protected].
Please note that due to high volumes of application received only shortlisted applicants will be responded to.

Sales Representatives

Job Description/Duties

•Promoting new campaigns and sell the company’s product to existing customers, mainly by phone, to their assigned markets.
• Assisting customers in the purchasing process.
The company offers an excellent work environment and attractive salary package, with a good base salary and commission on top, depending on qualifications and experience.

Required Skills

  • Native English speaker or fluency in one of the following languages: German or any Scandinavian language.
  • Computer literacy.
  • Previous online sales experience will be considered as an advantage.

To apply for this vacancy, please send your CV to [email protected].
Please note that due to high volumes of application received only shortlisted applicants will be responded to.

Cashier Analyzer

Job Description/Duties

•Cashier Analyzer team is responsible for monitoring all the incoming transactions of the customers, running electronic verifications, verbally verifying customers and requesting KYC documents where needed, identifying possible fraud and checking upon withdrawal requests.
•Training is provided.
•Shift work is required. Cashier Analyzer staff work on rotating shifts:
4 Morning Shifts (7 am - 4 pm)
2 Days off
2 Middle Shifts (1 pm - 9 pm)
2 Night Shifts (12am - 7 am)
2 Days off
4 Evening Shifts (4pm - 12 am)
The company offers an excellent work environment and attractive salary package depending on qualifications and experience.

Required Skills

  • Strong communications skills.
  • Excellent computer/internet skills
  • Ability to work independently and as part of a team, as well as under pressure.
  • Fluency in English and an additional language is a must.

To apply for this vacancy, please send your CV to [email protected].
Please note that due to high volumes of application received only shortlisted applicants will be responded to.

VIP Account Manager

Job Description/Duties

•Taking care by any means of VIP Customers queries in a timely and accurate manner.
•Monitoring the performance of clients and proactively target clients to increase performance.
•Performing outbound sales calling to targeted groups of clients within their portfolio.
•Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.
The company offers an excellent work environment and attractive salary package, with a good base salary and commission on top, depending on qualifications and experience.

Required Skills

  • At least 1-3 years of experience in sales while providing a top quality customer service to clients.
  • Experience within the online gaming industry will be considered an advantage.
  • Fluency in one of the following languages: German, French,or English.
  • Excellent writing skills.
  • Ability to multi-task, self-manage their workload and work under pressure.
  • Proven telemarketing experience
  • Service and Marketing minded.
  • Strives to meet targets and deadlines.

To apply for this vacancy, please send your CV to [email protected].
Please note that due to high volumes of application received only shortlisted applicants will be responded to.

Fraud and Payment Analyst

Job Description/Duties

•Daily reports and processing customers’ payouts.
•Accepting and authorizing KYC documents.
•Prevention of incoming fraudulent transactions and extra checks on deposit issues.
•Research, reduce and find/solve fraud cases.
•Maintain knowledge of industry trends and methods to detect and prevent fraud.
•Serve as the escalation point for fraud and fairness related inquiries.
•Conduct research to validate withdrawals for authorization.
•Ensuring that withdrawal requests from players are handled in a swift and secure manner.
The company offers an excellent work environment and attractive salary package depending on qualifications and experience.

Required Skills

  • The ability to be extremely service minded and to be able to logically figure things out.
  • Strong numeracy.
  • Strong numeracy. Relevant experience is a must (in payment processing, fraud prevention in similar environment).
  • Result driven and highly organized team player.
  • Computer literacy.
  • Strong inter-personal and communication skills with a flexible attitude.
  • Fluent in English.

To apply for this vacancy, please send your CV to [email protected].
Please note that due to high volumes of application received only shortlisted applicants will be responded to.

Our address

Find Us


Location

KPAX Marketing Online Ltd.
1 Anapafseos, 2nd Floor
Limassol, Cyprus 3096

Call Us

Tel: +357-25-279-200

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